Work with us

Work with us

We’re a great team

You have the chance to work with us!! Don’t wait to join our team, because you’re about to realise that TCH is the place you want to be.

We’re looking for people who want to make every customer’s experience at our hostel unique and unforgettable, from beginning to end.

The values that define TCH people are Passion (we love what we do and we want to show everyone this passion through our work), Dedication (we love to dedicate our time to those who’ve put their trust in us), Respect (we want to make our hostel a place for everyone) and Commitment (we commit ourselves to always giving our best). If you also share these values and want to make them your own, we’d like you to come and be a part of our team.

Because we want you to help us make sure there’s always lots going on at TCH and that we’re successful in making our hostels into meeting places.

TCH is committed to the principle of equal opportunities and to recruitment processes that are free from discrimination.

Would you like to become a member of the TCH family?

Kitchen Assistants. Ref.: AYCO

TCH Lavapiés, Madrid

Responsibilities

  • Preparing and making dishes on the menu and for breakfast
  • Participating in cleaning and kitchen organisation
  • Taking orders
  • Keeping the storage areas clean and ordered
  • Complying with Health and Safety and Food Hygiene regulations, as well as with Environmental Management standards

Essential characteristics

  • Knowledge of food preparation
  • Passion for cooking
  • Minimum Professional Experience of one year in a similar position

Qualities

  • Attention to detail
  • Knowing how to work in a team
  • Ambition to exceed customers’ expectations

If you’re interested in this opportunity, please send us your CV with the reference AYCO to rrhh@thecentralhouse.es

Head Waiter. Ref.: JESA

TCH Lavapiés, Madrid

Responsibilities

  • Managing purchases, orders, suppliers and costs
  • Planning and organising the food service and different events
  • Managing customer service
  • Proactively participating in actions and suggestions for improvement
  • Organising work shifts and schedules
  • Monitoring compliance with Health and Safety and Food Hygiene regulations, as well as with Environmental Management standards
  • Participating in making menu changes
  • Implementing TCH procedures and standards
  • Being the person responsible for the inventory and cost supervision
  • Supervising cashing up processes using the POS terminal
  • Supporting the team during services as necessary

Essential characteristics

  • Minimum qualifications: Secondary School Certificate/A-levels (Bachillerato/COU)
  • Relevant higher education in Hospitality and/or Tourism
  • 2 to 3 years’ experience in a similar position managing teams
  • Flexibility in terms of working hours
  • Knowledge of cocktail-making
  • Computer literate
  • High level of English
  • Excellent manner with customers and staff

Qualities

  • Being motivated and committed to your work
  • Being capable of leadership and empathy
  • Excellent manner with customers and the team
  • Being organised and forward-thinking
  • Recognising and fostering potential within the team
  • Commercial profile

 

If you’re interested in this opportunity, please send us your CV with the reference JESA to rrhh@thecentralhouse.es

Head Chef. Ref.: JECO

TCH Lavapiés, Madrid

Responsibilities

  • Preparing and making dishes
  • Preparing the menu
  • Proactively participating in actions and suggestions for improvement
  • Supervising and/or carrying out cleaning and kitchen organisation
  • Putting together orders and kitchen inventories
  • Monitoring goods and storage spaces
  • Implementing Hygiene and Sanitation regulations and taking responsibility for Environmental Management
  • Implementing the department’s quality standards

Essential characteristics

  • Intermediate or higher level qualification in Cookery or similar training
  • Knowledge and awareness of Food Hygiene and Sanitation regulations
  • Minimum Professional Experience of two years in a similar position

Qualities

  • Attention to detail
  • Being motivated and knowing how to work in a team
  • Passion for cooking
  • Ambition to exceed customers’ expectations
  • Recognising and fostering potential within your team

 

If you’re interested in this opportunity, please send us your CV with the reference JECO to rrhh@thecentralhouse.es

Receptionist Ref.: RECE

TCH Lavapiés, Madrid

Responsibilities

  • Assigning and changing rooms
  • Carrying out check-ins and check-outs
  • Concierge services
  • Invoicing bookings and sending invoices
  • Making bookings and reviewing these on a daily basis
  • Taking turns to cash up
  • Maintaining seamless communication with different departments
  • Taking calls and answering emails
  • Addressing customer queries, concerns and complaints
  • The position requires availability to work in rotating shifts, including night cover

Essential characteristics

  • Diploma/qualification in Tourism and/or professional training in managing tourist accommodation
  • Minimum experience of one year
  • Mastery of Microsoft Office (Word, Outlook, PowerPoint, etc.)
  • High level of English is essential
  • Knowledge of other languages is desirable
  • Knowledge of the MEWS program is highly desirable

Qualities

  • Working well in a team
  • We’re looking for people who are attentive and have an excellent manner with customers
  • Being communicative
  • Being motivated and committed to your work

 

If you’re interested in this opportunity, please send us your CV with the reference RECE to rrhh@thecentralhouse.es

Night receptionist Ref.: RECE-N

TCH Lavapiés, Madrid

Responsibilities

  • Assigning and changing rooms
  • Carrying out check-ins and check-outs
  • Concierge services
  • Invoicing bookings and sending invoices
  • Taking it in turns to cash up and carry out audits
  • Taking calls and answering emails
  • Addressing customer queries, concerns and complaints
  • Reviewing the arrivals for the day’s bookings

Essential characteristics

  • Diploma/qualification in Tourism and/or professional training in managing tourist accommodation
  • Minimum experience of one year
  • Mastery of Microsoft Office (Word, Outlook, PowerPoint, Excel, etc.)
  • High level of English is essential
  • Knowledge of other languages is desirable
  • Knowledge of the MEWS programme is highly desirable

Qualities

  • Being decisive
  • We’re looking for people who are attentive and have an excellent manner with customers
  • Being motivated and committed to your work

 

If you’re interested in this opportunity, please send us your CV with the reference RECE-N to rrhh@thecentralhouse.es

Waiting staff Ref.: CAMA

TCH Lavapiés, Madrid

Responsibilities

  • Preparing the work areas for service and equipment replenishment
  • Taking orders
  • Serving and assisting the customer with food and drinks
  • Providing service at different points of sale
  • Cashing up using the POS terminal
  • Complying with Health and Safety and Food Hygiene regulations, as well as with Environmental Management standards

Essential characteristics

  • Minimum experience of 1 year
  • Mastery of the POS
  • Fluent level of English

Qualities

  • Being motivated and working well within a team
  • Showing yourself to be committed to your work
  • Knowing how to manage stress well
  • Maintaining a friendly attitude

If you’re interested in this opportunity, please send us your CV with the reference CAMA to rrhh@thecentralhouse.es